Terms and conditions

This Policy sets out how “The Drisco Hotel” uses and protects any information that you give the hotel, when you use this website (thedrisco.com).
The Drisco Hotel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Drisco Hotel may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2018.

What we collect
We may collect the following information when you contact us or book a room:
1) Your name and job title
2) Contact information including email address
3) Demographic information such as postcode, preferences and interests
4) Booking information, such as credit card details and billing address

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
1) Internal record keeping.
2) We may use the information to improve our hotel services.
3) We may periodically send promotional emails about new services, special offers or other information which we think you may find interesting using the email address and/or telephone number which you have provided.
4) From time to time, we may also use your information to contact you for customer service purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, particularly your booking information, which is fully secured (SSL).

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and this data cannot identify you in any way.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website (thedrisco.com) may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Cancellation policy
Cancelation or modification to reservations , received up until 12 PM (Israel time), 48 hours prior to arrival date, no fees or penalty will be applied.
In the event of cancelations which are received later than the above mentioned time and up until 12 PM on the arrival date, a charge of one night will be applied.
In event of cancellation or modification later than 12 PM on the arrival date or in event of no-show without prior notice, the full cost of the reservation will be charged.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
1) Whenever you are asked to fill in a form on the website, add a comment saying that you do not want the information to be used by anybody for direct marketing purposes
2) If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us by using our contact us page.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. In the future, we may use your personal information to send you promotional information about third parties which we think you may find interesting, if you agree that you wish this to happen.
You may request details of personal information which we hold about you under Israeli law. Perhaps a small fee will be payable. If you would like a copy of the information held on you please use the contact us page.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us, using our contact us page, as soon as possible. We will promptly correct any information found to be incorrect.
You can also call us by using these telephone numbers: +972-3-741-0000 (International) or a local number: 03-741-0000.
Thanks for using our site,
The Drisco Hotel Tel Aviv staff.