Drisco Hotel Members Club Regulations

Introduction: The Members Club program of the Drisco Hotel (hereinafter: “the Program” or “the Club”) owned by the companies HaMoshava HaAmericanit HaHadasha Ltd. (Co. No. 513964841), Vitania Ltd. (Co. No. 512096793), and Or-Shel Holdings Ltd. (Co. No. 512663758) (collectively hereinafter: “the Hotel” or “the Company”), also operating through the website https://thedrisco.com/he/ (hereinafter: “the Hotel Website”), is intended for Israeli citizens holding an Israeli ID card and a registered address in Israel, who wish to become members of the program subject to the provisions of these regulations (hereinafter: “the Regulations”).

These regulations are intended to govern the terms of the Program.
Joining the Club is subject to the terms of the regulations below, as they may appear from time to time.
Full responsibility for familiarizing oneself with the terms below and receiving benefits under these terms rests at all times with Club members. These regulations constitute a condition of joining the Program, and any guest who joins the Club as a member is deemed to have read and agreed to the provisions of these regulations, in their entirety and/or in any part thereof.
A member joining the Club shall have no claim and/or demand in connection with the terms of the regulations and the Program, or changes thereto. The Company reserves the right to change or discontinue the Club’s activities at any time.
The Company reserves the right to amend and/or cancel these regulations or any part thereof.
The text of the regulations will be published and updated from time to time at the Company’s offices at: 14 Weizmann Street, Tel Aviv, or on the Hotel Website.
Wherever masculine language is used in these regulations, it is intended to refer to both women and men alike.
A member is defined as someone who has provided their personal details and contact information to Hotel representatives, including through the Hotel Website and/or at the hotel reception desk and/or by any other means the Hotel may use to collect such details. Providing said details also constitutes consent for the member’s name, details, and any information accumulated in connection with the Program and/or reservations and/or purchases and/or any data generated based on analysis of the aforementioned data and information, to be transferred to the Hotel and used by the Hotel to promote its activities, conduct data analysis, and statistical research, such that use of the aforementioned information shall not be considered a breach of privacy, and the member shall not be entitled to any remedy and/or compensation whatsoever. Furthermore, the said information shall be considered the property of the Hotel, and the member hereby waives any claim regarding the use of such information, including any claim under the Privacy Protection Law, 5741–1981 (hereinafter: “the Law”). Additionally, providing such details constitutes consent to receive “advertising material” as defined in Amendment 22 to the Communications Law (Telecommunications and Broadcasts), from the Hotel and from the restaurant operating within the Hotel (currently “George & John” restaurant), and consent for the Hotel to transfer said information to parties acting on its behalf for the purposes specified in this section, and so that these parties may contact the member with offers and for marketing and other purposes, including but not limited to via email and/or fax and/or automatic dialing systems and/or SMS messages, in accordance with the details provided by the member. Entering and/or providing the data constitutes the member’s approval for the sending of promotional materials, and this section also constitutes notice pursuant to Section 11 of the Law.
The member confirms that the data and details provided to the Hotel upon joining the Program are true and complete, and confirms that they will update the Hotel regarding any changes thereto.
The member agrees that, unless they have notified the Hotel otherwise, the details provided shall be used for direct mailing purposes via any means of communication provided by the member, in accordance with the provisions of Section 11 of the Law. As stated, the Hotel sends (in its name and in the name of the restaurant operating within it) professional mailings (newsletters), including mailings of a commercial/promotional nature, to Club members. The member confirms that their agreement to these regulations supersedes any prior notices they may have given regarding their unwillingness to receive offers and/or information as described above in this section. The Hotel shall bear no responsibility for non-receipt of mailings and/or anything related to the Program due to a malfunction and/or error and/or loss and/or failure to complete and/or update the member’s personal details.
Eligible Club members are individuals (not businesses, organizations, or agents) who use their membership for personal use, and who have fully completed the Club membership application form and/or provided their details as specified in these regulations.
Club membership is valid for the Club member and for a first-degree family member, provided that within the same reservation, the Club member made a booking both for themselves and for the first-degree family member.
For the avoidance of doubt, it is clarified that Club benefits may not be enjoyed when making reservations through any of the following means: a. Through an agent, broker, or any third party, including a loyalty club other than the Hotel’s own Members Club. b. Any reservation for which payment is made by a non-monetary means and/or one whose value is not denominated in NIS, including but not limited to: vouchers, coupons of any kind, whether issued/sold directly by the Company or through and/or by a third party, prize letters of any kind, compensation letters — all at the sole discretion of the Company. c. A reservation made for a group (meaning a reservation made for more than 2 rooms at the same hotel on the same date) or by any “committee.”
Club membership is personal and may not be transferred in any manner, including by sale or gratuitous transfer to any third party. Without prejudice to the generality of the foregoing, a first-degree family member may redeem benefits provided that during the first-degree family member’s stay, the Club member themselves was also present.
As a condition for redeeming Club benefits as defined in these regulations, the Club member will be required to present an identity document at the Hotel. Without detracting from the above, it is clarified that the Club member will be required, during the booking process, or at the latest upon arrival at the Hotel, to inform the Hotel representative that they are a Club member.
Notwithstanding the above, the Company reserves the right to refuse to register a customer as a Club member for any reason and at its sole discretion. Furthermore, should a Club member engage in public shaming of the Company or the Hotel through any media channel, or criticize the Hotel in a non-positive manner, the Company shall be entitled to immediately terminate their membership.

Cancellation of Club Membership by the Member:

Any member shall be entitled to withdraw from the Club, and their registration as a member shall be cancelled and deleted within thirty (30) days from the date of their written notice of such intention, sent by registered mail to the Hotel’s address or by email to [email protected] with confirmed receipt by return email, or by fax to: 1533-7410000 with confirmed receipt. In such case, the notice shall be deemed a complete waiver of all the member’s rights in the Club, including but not limited to the right to receive benefits.
The Company reserves the right to cancel Club membership in any case of non-compliance with these regulations and/or any act and/or omission that harms and/or is likely to harm the good name of the Company and/or its business and/or the Club, its activities and/or anyone acting on behalf of the Company, including in cases of physical and/or verbal violence by a Club member toward a Hotel guest and/or the Company and/or Company employees, and/or due to inappropriate conduct on the part of the Club member during their stay at the Hotel. The Company shall be entitled, at its sole discretion, to terminate a member’s Club membership, and upon receipt of the notice, the Club member shall cease to be a member and shall be denied the right to receive the benefits listed in the Club.

Benefits:

A guest who presents themselves as a Club member at check-in shall enjoy the following benefits:

A discount on room and breakfast rates, with no combining of benefits or packages.
A discount on room and breakfast rates, with no combining of benefits or packages, on the Club member’s birthday or wedding anniversary.
A discount on spa treatments.
A VIP amenity in the room on the first day of arrival (such as pralines and house wine from the “Recanati” winery), at the discretion of Hotel management.
A room type upgrade based on availability.
Late checkout based on availability.
Early check-in based on availability.

It is clarified, without detracting from the other provisions of these regulations, that with respect to the discounts detailed above — i.e., the fixed discount off the standard room rate and/or the birthday and/or anniversary discount — no combining and/or accumulation of discounts is permitted, and the member shall be entitled to receive only one type of discount per stay, in accordance with their eligibility conditions as defined in these regulations.
It is hereby clarified that the discounts detailed above are discounts off the rack rate published by the Company from time to time for accommodation or accommodation and meals only. It is further clarified that should the Company publish promotions, no combining of discounts and/or promotions shall be permitted, and the fixed discounts set out in the above sections shall apply to the regular rack rate and not to any promotional price that may be published.
If a Club member believes they are entitled to receive benefits for a particular stay that were not credited to their account, they must contact the Club in writing within 30 days following that stay, by registered mail and/or email, attaching a true copy of the invoice or any other documents they may be required to submit. Failure to attach the invoice and documents as stated within the timeframe specified in this section shall constitute grounds for withholding the benefit. Changes to or termination of Club benefits.
The Company reserves the right to change or discontinue the benefits provided and/or any part of the benefits provided without prior notice. The Company shall bear no responsibility if it decides to act accordingly. Furthermore, the Company shall bear no responsibility toward Club members or any third party if it discontinues the benefits provided in the Club, for a limited period, for any reason. Notice of service discontinuation, whether permanent or for any limited period, shall be provided to Club members via written notice through the Club’s publication channels.
Club notices regarding any matter pertaining to Club activities, including but not limited to changes and/or additions and/or removals to be made or intended to be made to the regulations and/or discounts and/or membership fees and/or any matter pertaining to member eligibility and/or Club activities and/or cessation of activities, etc., shall be made by the Club in the manner and form the Company deems appropriate at its sole discretion. Members shall have no claim and/or demand and/or lawsuit and/or complaint regarding the manner in which such notices are conveyed. It is hereby clarified that the Club operates online and intends to send information to members via the email address provided by them to the Club. Members shall have no claim and/or demand and/or lawsuit and/or complaint regarding the manner of communication, whether conducted via the internet or by other means.

Data Security and Privacy Summary:

The privacy policy is detailed in the Privacy Document on the Hotel Website, and the content therein forms an integral part of these regulations. Without detracting from the above:
The Company shall take all reasonable steps to secure information provided by Club members; however, the Company cannot ensure perfect security of its information and communications systems against unauthorized intrusions and unlawful use by third parties. Therefore, the Company shall bear no responsibility, direct or indirect, in cases of disclosure and use of information provided by Club members arising, directly or indirectly, from unauthorized intrusions by others or as a result of acts and/or omissions beyond its control.
The Company shall be entitled to use Club members’ details in order to inform Club members about various products and services that may be of interest to them. It is hereby clarified that under no circumstances shall the Company transfer Club members’ details or any other information that personally identifies them to any third party.
The Club member acknowledges that all details, data, information, and documents they have provided and/or will provide to the Company or anyone acting on its behalf, or to any other party included among Club members, including their personal details, may be entered into a database registered in the Company’s name, subject to the provisions of the Privacy Protection Law, 5741–1981 (hereinafter, respectively: “the Database” and “the Privacy Protection Law”). The Club member declares that all the aforementioned details were provided voluntarily and with full consent, without being legally obligated to do so.
The Club member acknowledges that the Company and/or anyone acting on its behalf may contact them in the future by direct mail based on the data detailed in the database, including on matters unrelated to these regulations, as well as contact them with marketing and/or promotional offers of any kind through various mailing channels, all subject to the Privacy Protection Law and applicable legal provisions (hereinafter: “the Communications”). It is clarified that the Club member is entitled, upon request, to receive details about the information held about them and/or to be deleted from any of the Company’s databases and/or those held by parties acting on its behalf, or to instruct that information pertaining to them not be passed to any person, category of persons, or specific individuals, whether for a limited or permanent period — all by providing explicit written notice to the Company specifying their request. It is further clarified that the Club member retains the right, if they do not wish to receive Communications, to request removal of their name from the distribution list for sending Communications (including, among other means, by marking the appropriate field in email messages sent to them, or by registered mail or email to the Company).
The Club member further acknowledges that information provided by them as stated above may also be entered into an additional database held by the Company (if any), used for its direct mailing services and those of parties acting on its behalf — and that the data may be used by the Company and/or parties acting on its behalf, subject to applicable legal restrictions and the provisions of the Privacy Protection Law.

Jurisdiction:

The validity, interpretation, and/or breach of these regulations shall be governed by the laws of the State of Israel. Exclusive jurisdiction regarding the validity, interpretation, and/or breach of these regulations shall rest with the competent courts in the city of Kiryat Shmona.
In any case where a Club member sues the Club and/or the Company and/or any of its owners, the Club member shall be automatically deemed to have requested to withdraw from their Club membership.

Miscellaneous:

Notwithstanding the above, no benefit/discount as specified in these regulations shall be granted when booking a vacation through an application operated by the Company, and/or through a reservation made on any digital property and/or website other than the official Hotel website (such as Booking.com or others). Club members shall not be entitled to Club discounts when booking via such an application and/or any other such website.
Upon the establishment of this Members Club, any prior commitments and/or promises made before this Club — if any — between the contracting member and the Company through any of its representatives, shall have no validity, shall not be used for the interpretation of these regulations, and shall not serve as evidence in any proceeding.
Any delay by the Company in exercising any right available to it as detailed above, or the Company’s refraining from asserting such right, shall not be deemed a waiver of its rights.
Club members may not assign their rights under these regulations.
The service is personal and may not be transferred to any third party.
Should any of the above provisions be determined by a competent authority to be void or voidable for any reason, the remaining provisions shall continue to be in full force and effect.

Contacting the Club:

For any inquiry regarding the Members Club, please contact: Phone: 03-7410000, Email: [email protected], or Mailing Address: 6 Auerbach Street, Tel Aviv–Jaffa.